Use our REST API to update components and incidents based off your own triggers. Founded in 2013, StatusCast is a unified communications cloud-based platform that allows IT to easily communicate status and scheduled maintenance messages to its end-users with a powerful application status page. Moving to an Atlassian account also means more security and user management options, and Statuspage features like user permissions and the Jira Software integration. Modern systems are made up of many different functional pieces, and listing each service separately helps you more accurately communicate the status of your application or infrastructure. Team members will use Atlassian account credentials to log in to Statuspage (which we’ll help them create upon their first log in attempt post-migration). This helps us determine your eligibility. Use new integrations and features only available with Atlassian accounts: Post & update incidents from Jira Software. There are several benefits you’ll enjoy when you implement status pages as part of your communications strategy. These instructions will teach you how to create and manage status pages and components for effective incident management. These instructions will teach you how to create incidents to notify page viewers of downtime. User management calls to our API can no longer be used to make changes to users or access the user list. This reduces frustration and helps you to maintain trust, creating positive perceptions of your company even when unscheduled downtime occurs. Email and password settings are managed in your Atlassian profile (id.atlassian.com). Prepare ahead of time instead with Incident Templates. StatusPage.io benefits and perks, including insurance benefits, retirement benefits, and vacation policy. See more information about single sign-on and Atlassian Access in this documentation. Single sign-on will be set up and managed in Atlassian administration. They have access to the site's settings in Atlassian administration (admin.atlassian.com) and access to the products through this group. This is the convenience you’ll gain with the status page solution. Learn more about our benefit offerings by exploring the following links. The benefits of this migration are that users can: Use the same credentials to access Statuspage and other Atlassian products. User management will now be unified in Atlassian administration. Use arrow down for read the content or use tab key to next menu. Don't labor over the exact message when you just need to get the first update out the door. This virtually eliminates the need to call or email support staff, who should be working on fixes rather than answering the same question 1,000 times. Having a public status page confers a number of benefits to your organization at all levels. Team members can send a request to a site admin to invite a new user. You can issue proactive communications … Do your users a favor and let them know of scheduled maintenance well in advance of it actually happening. Show real-time performance with system metrics, Understand Atlassian sites and organizations, Learn the basics of the migration process, Migrate to an Atlassian account while using single sign-on, Additional information about your migration. Once team members log in, their experience in the Statuspage management interface is the same as it was before. The account owner role becomes the Site admin role. Reduced query volume during downtime incidents not only frees up your team to focus on diagnosing and fixing problems in a faster and more efficient manner, but with real-time status updates, you can alleviate user frustration and build trust, as well as confidence in your capabilities. A status page is a means of quick and easy communication with users, such as employees or customers. When customers encounter downtime, they’re going to have questions and concerns, and they can quickly become frustrated if no information is readily available and they experience long wait times due to high call volume, for example. Manage user accounts and authentication. Scheduled maintenance is displayed right on your page and we even send email/SMS reminders ahead of time to those who opt-in. What is a status page? With an Atlassian account you can use just one account to log in to any Atlassian products, such as Jira Software, Jira Service Desk, Confluence, Bitbucket, Opsgenie, Statuspage, and Trello. However, status pages fill a critical need when downtime occurs, allowing IT staff to post notices and updates so users know exactly what’s being done to correct the issue. These instructions will teach you how to create and manage status pages and components for effective incident management. Automatically update your status page via integrations with Opsgenie, PagerDuty, VictorOps, and xMatters. You’ll spend more time soothing riled users than attending to the problem at hand. Whether you want to let users know that professionals are actively engaged in solving the problem or that you expect it to be solved in a certain amount of time, your status page acts as a mass communication tool to assure users that the problem is known and that it is being addressed. Communicate incidents and maintenance with Statuspage. It’s no longer restricted to one person who can take these actions on your status page. With our Status Embed widget, you can embed system status into your own app, website, help desk, or anywhere else your users visit for support. Benefits of a Status Page for Companies. Site admins have the same permissions as Statuspage account owners. These instructions will teach you how to manage user accounts, billing … Status for each part of your service with Components . It allows you to display data about system performance so users can quickly access needed information on their own, without having to contact your IT professionals. These instructions will teach you how to create incidents to notify page viewers of downtime. You don't need to manage separate accounts for each of these products - just one account to rule them all! When single sign-on is configured with Atlassian Access, team member login is unchanged. For starters, you’ll have control of communications, whether you’re planning downtime for regular maintenance or you’re dealing with unscheduled downtime and working to correct problems. Private and audience-specific page viewers are not affected by this migration and will view pages normally. Everything you need in a status page right out of the box. Display the status of the mission critical tools that your service relies on with the largest and fastest growing network of Third Party Components. User management for self-managed environments, Docs and resources to build Atlassian apps, Compliance, privacy, platform roadmap, and more, Stories on culture, tech, teams, and tips, Great for startups, from incubator to IPO, Get the right tools for your growing business, Training and certifications for all skill levels, A forum for connecting, sharing, and learning, Everything you need in a status page right out of the box. Integrate Statuspage with other applications. Apply for VA Health CareSubmit your Application for Health Benefits. Your IT department can use this portal for announcements and notifications, alerting users when an interruption in service will occur, and then post periodic updates to keep all interested parties informed of current efforts and anticipated results. You can even collaborate with the incident response team directly by adding private notes that include context. Status & Benefits. A status page is a means of providing transparency and reassurance in order to reduce user frustration, as well as time consuming, one-on-one communication related to issues. Status & Benefits Qualifying Miles Attaining Each Status Basic Status Silver Status Gold Status Platinum Status Status Comparison Benefits with THAI Benefits with Star Alliance Airlines. We have over 1,700 sites of care and serve 8.76 million Veterans each year. There can be multiple site admins who have the abilities of an account owner. Although it seems daunting at first, a number of companies like Heroku and GitHub have led the way in enforcing transparency inside their organization, and benefit from a number of advantages.
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