If you have lost your combination please give our customer service department a call and we can assist you. Press and Hold 1 until you hear a double beep. But most importantly, you are creating a record of ownership that we can refer to if you ever lose your combination or key. can somebody suggest how to open it. It beeps twice telling me that I have the right code but will not open. Once our Customer Service department reviews the information we will be in touch via email with next steps. If you have any issues, please call us at (800) 242-1055 ext. How to Reset and Change a Cannon Safe Digital Combination, Protecting your family in turbulent times, Making Home Security a Part of Your Daily Life, Utilizing the Onion Method of Home Safety. Sorry we can’t help. You can now successfully change your safe combination! Hi Christopher, Based on the Serial number and lock type we determined this is not a Cannon Safe model. How to crack a gun safe with electronic lock? Can you help with the gun safe. You’ll receive the Master Reset Code in an email. In all brands link Cannon, Liberty, Winchester, etc. Test the combination with the door open to make sure the combination was accepted. However, you must contact Liberty Safe first and have the locksmith contact us, too. You cannot simply call your dealer and ask for your safe's combination or key. Select and type in a new 6-digit code. Thanks, Hey Earnie, Not all models have a master reset combination, but our Agents are happy to assist you. Please let us know if you need further assistance. If you lost the combination to your Cannon Safe please fill out this form. You should be able to see the bolts on the safe door. I have a problem, I do not remember my password from the safe! With all these secret codes, it's no surprise how easy it is to forget your email password or lose your safe's combination code. Thank you for contacting Cannon. If you attempt to do that without previously registering your safe after purchasing it, you're very likely to be disappointed with the answer you'll receive when you call. *Note: If there is 1 long beep after the code was entered it means the lock did not recognize the code, please slow down when typing it in. Does my warranty covers me if I lost the combination to my safe. The lock just beeps and will not take codes. Some safes will come with a lock that can be controlled by a change key, but there is a caveat; successfully using one may require knowledge of the existing combination, as access is usually at the back of the lock. Serial# YS-1-I-000008 with an Intellok electronic Model # IT-2100 this unit was still in original packing with bubble wrap and fiberglass straps. Locked out of your Cannon Safe? I am concerned with the electronic lock, I am afraid I will lock and it will fail and I will not be able to get in to the safe. If you need immediate access to your safe's combination, you'll need to hire a certified locksmith. You should be able to see the bolts on the safe door. Select and enter the new 6-digit code, you will hear three beeps. Registering your safe online serves multiple purposes. Read below for a list of different locks and how to change their combinations. Re-enter the new 6-digit code. Select and enter a new 6-digit code, you will hear three beeps. However our Customer Service team believes that it could potentially be a Stack-On model. After you fill out the form our Customer Service team will check to see if the Master Reset Code is available for your safe. This is a number that is available only through the factory, please see “How do I get my MRC Code” if you need help. Type in the existing 6-digit code (for new safes preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. Step 3: Reply to the customer service email with a digital copy of the notarized request form. In both my safes, a Cannon and a Liberty, the battery(s) in the electronic lock are the only batteries present. I purchased at auction a brand new TMG Gun safe. They will be able to help you figure this out! Please start a chat with us on the live chat feature so one of our customer service agents can better assist you. First, it's the quickest and easiest way to activate your safe's warranty. If the battery is not all alkaline there may not be enough power to open the locking mechanism. You will hear another double beep. We changed batteries. *Note: If there is a long beep, the old code is still valid. Hello, I won a Cannon Gun Safe with serial number S76913 at a storage auction today. Re-enter the desired code (Factory code is 1-2-3-4-5-6); you should hear a double beep. Open the safe using the MRC code. Hey Seth, Now I wait 2-3 weeks she said for a locksmith to be sent a new keypad. Step 2: If a combination is available, a Customer Service Agent will email you a Master Reset Combination Request Form and your service request number. It’s always important to know how to change the combination on your Cannon Safe digital lock. Signup to our newsletter and stay up to date! Liquid error (blog-sidebar line 37): include usage is not allowed in this context . Hi David, In order to get more information please either provide your contact information or contact us via one of the following methods: live chat on the homepage of our website, contact us form located here https://www.cannonsafe.com/contact-us/ or give us a call at 800-242-1055. Enter the current 6-digit code (for new safes, present code is 1-2-3-4-5-6). And of course, this includes electronic keypad locks for gun safes. Hey Robert, Our Customer Service team will reach out to you via the email you provided in this comment. Press and hold the number “0” until you hear a double beep. Type in the current 6-digit code (for new safes, preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. I inspected it inside to plan out my storage needs. Select and enter the new 6-digit code, you will hear another double beep. i am ready to pay th… You will hear three beeps. Keeping the door pulled open, put the safe in the locked position by turning the handle clockwise. I have no receipt, and the safe is the touch button style? Type in the current 6-digit code (for new safes present the code is 1-2-3-4-5-6). Keeping the safe door open, try out the new combination. It is stored in the locks memory not the actual keypad. Note, you will need the MRC code to do this. If however your electronic lock does fail your Cannon warranty covers you on parts for the lifetime of the safe and for one year on locksmiths and labor. Type in the current 6-digit code (for new safes the preset code is 1-2-3-4-5-6), turn the handle counter-clockwise and pull the door open. Make sure to use an all alkaline duracell battery with an expiration date that is at least 5 years in the future. If you lost the combination to your Cannon Safe please fill out this form. What should I do, how can I open it? Best Travel Safes Reviews 2020 – Top Picks and Buyer’s Guide, How to Open a Honeywell Safe – Step by Step Guide. The human memory can sometimes be unreliable that we forget the passcode or we enter a wrong passcode which would lead to the electronic mechanism of the weapon safe to fail. If you lost the combination to your Cannon Safe please fill out this. Press and hold 3 until you hear a double beep. Save my name, email, and website in this browser for the next time I comment. After you successfully submitted your form, you need to call 800 – 242 – 1055 and make your payment. Is there a way for us to reset the combination so that it is usable again without knowing the combination? Master Reset Codes are not available for all safes but we will do our best to assist you. You don't have to worry about sending your warranty card and worrying if it will get lost in the mail or that someone could get unauthorized access of your safe's serial number. And of course, this includes electronic keypad locks for gun safes. How do I get it open to reprogram it. Be sure emails from alphaguardian.com and cannonsafe.com are on your safe sender list. To make a long story short my wife called downstairs for dinner, I closed the door and decided to change my code after dinner and load my contents. *Note: If you hear three beeps the old code is still valid. You should be able to see the bolts on the safe door. Once acquired, one has to reset the existing default combination code and input their desired, unique combination code. Type the user number you are trying to change/add (2-9), then ( * ). You will once again hear a double beep. The default combination code is common to all Stack-On gun safe locks. Once we receive your completed and notarized form and payment, you'll be provided with your combination via fax or email within three to five business days. How do I reset it or otherwise fix it. If you lost the combination to your Cannon Safe please fill out this form. Hey Shirley, Please contact our customer service department directly so they can help you troubleshoot your issue. Once our Customer Service department reviews the information we will be in touch via email with next steps. Leave the safe door open and in the locked position (locking bolts should be visible). Remember – notarized documents must be signed in the presence of a notary. Filling out the form mentioned above does not guarantee that our team will be able to assist you in gaining access to your safe. Leave the safe door open and in the locked position (locking bolts … Keeping the safe door open, test out the new combination. Liberty Safe's policy isn't to give out combinations or keys to safes that have not been registered. With all these secret codes, it's no surprise how easy it is to forget your email password or lose your safe's combination code. It still beeps. Step 5: You’ll receive the Master Reset Code in an email. Whether you are protecting your items from theft or damage, a safe gets the job done. Master Reset Codes aren’t expensive and you can use most major credit cards to make the payment. The serial number is behind the wall so I have to open up the wall to get at it, but the old owners said they don’t have the combo but it’s empty. Not all models have a master reset combination, but our Agents are happy to assist you. Cannon recently acquired Stack-On so our team is reaching out to their Customer Service Department to verify whether or not it is their product. Given that, I wonder if that's really your problem. Just complete a few steps and we’ll have you back in your safe. If I change the battery with safe door closed and locked will my code be lost? Please try changing the battery. as the safe is of our fore fathers i dont want to open it forcefully . Don’t forget your combination in case you need and/or want to change it again. Thanks! Enter the MRC; you should hear a double beep. Enter the Admin code, then press the pound key ( # ). Stack-On gun safes are bought with a default combination code. Please call our customer service department and we will see if we can assist you! *Note: If there is one long beep after entering the code, the lock did not recognize it and please slow down. Save my name, email, and website in this browser for the next time I comment. *Note: If there is a long beep, it is an indication that the old code is still valid. Thanks, We just bought a cannon safe. gunsafeable.com, ALL RIGHTS RESERVED. You will hear a double beep. I like the safe but with no key override if it fails your stuck! Follow & connect with us on social media. A change key is a small device that can change or reset a combination lock. Now it seems like so many things in our lives require a password, a PIN or other type of code. After you fill out the form our Customer Service team will check to see if the Master Reset Code is available for your safe. California Residents must adhere to Civil Code 1189. You will hear a double beep. Save my name, email, and website in this browser for the next time I comment. Note, you will need the MRC code to do this. You will hear a double beep. If your safe has an electronic lock, the safe serial number or the serial number of the electronic safe lock itself, can be used to see if there is a master override code for the safe.
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