“Whether it’s assisting by phone, Internet, mobile web or through social media we are always looking for new ways to communicate with our customers. "We live in a time where our customers have more choices for news and entertainment, where we can no longer rely solely on traditional media to reach them," said John Hudson, Alabama Power vice president of Public Relations and Charitable Giving. Alabama Classic Foundation Seeks More Partners to Help Students, Endangered whooping cranes to make annual flight through Alabama, Alabama Power encourages customers to keep safety first ahead of Tropical Storm Zeta, Tuscaloosa-area home sales up for fourth consecutive month in September, Scott Martin: Showers, storms for Alabama today, potential tropical moisture by midweek, Report an outage or check the status of an outage. In fact, that solar fee, one of the highest in the nation, is about to go up. Highlights include: For years, the lakes information pages on the Alabama Power website have been among the most visited, as customers and shoreline neighbors have a vested interest in what is happening on our lakes. Alabama Power can keep charging a monthly fee for customers who have solar panels on their roofs. Alabama Power has partnered with local builders and Chorus SmartSecure to develop smart neighborhoods. "This is a valuable tool for the people who live on or visit our lakes," said Matt Bowden, Alabama Power vice president of Environmental Affairs. PO Box 242. In fact, that solar fee, one of the highest in the nation, is about to go up. Customers are also encouraged to use 24/7 payment kiosks, drop boxes and drive-thru operations where available or conduct business through digital options or by phone via AlabamaPower.com/MyPayment or the automated system at 1-800-245-2244, or pay through Bill Matrix at 1-800-835-2702. Save Money and Energy. See your power usage. 2010-07-28. Alabama Power Company, headquartered in Birmingham, Alabama, is a company in the southern United States that provides electricity service to 1.4 million customers in the southern two-thirds of Alabama.It also operates appliance stores. Retrieved 2012-01-20. To fill the gap, Alabama Power is launching a new payment plan that allows customers to spread out energy bill balances over several months. Learn more. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Alabama Power Our Company homepage. The Shorelines platform includes a smartphone app, website, mobile site, personalized email communication, social media and a blog, featuring stories and updates from our lakes. Welcome to Alabama Power Company's public website for the R.L. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/20). 1-800-245-2244. Alabama Power customers can now use their mobile devices to quickly and easily obtain information about their accounts and to access company services. BIRMINGHAM, Ala., Aug. 7, 2014 /PRNewswire/ — Alabama Power’s new “Shorelines” lakes website and app provide customers and lake-goers new ways to learn about their lakes and conditions. We are committed to the necessary hard work of dealing openly and honestly with the factors that have brought us here so that we may move forward together – communities, businesses and individuals alike – to a place of fairness, equity and acceptance to create a brighter future for all people. Alabama Power announces busiess reopening plans and new COVID-19 customer payment option. Learn more about energy technologies that can help you save energy and cut costs while growing your business. Alabama Power customers can now use their mobile devices to quickly and easily obtain information about their accounts and to access company services. Of course, customers can still reach customer service 24 hours a day by dialing Managing your energy usage is key to lowering your monthly power bill. Need Assistance? According to a study conducted by the U.S. Department of Energy’s Lawrence Berkeley Laboratory, solar panels can add an average $15,000 value to your home.
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