Long may it remain! We will not be going back and instead find a replacement Japanese restaurant.More, Dear Caker 67, Food is OK, but service could be more friendly.More, Dear hammida2029, I could not believe that there was no empathy from management especially for a loyal customer for several years, tipping very well and spending over a hundred pounds each time dining in. Best Sushi in Itabashi, Tokyo: Find Tripadvisor traveller reviews of Itabashi Sushi restaurants and search by price, location, and more. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. However - the quality of the food and the outstanding service means this is still a five star review for us. On tope of this the tables were very close so social distancing was not possible. Not to mention the rest of the order Chicken Katsu was served dry with NO sauce and lettuce was wilted and warm. Hence we decided to order all our dishes in one go rather than a few at a time. It was a very hot evening so we were very uncomfortable throughout the dining experience. He would not accept responsibility, nor even offer to resend the order out correctly. I could not believe that there was no empathy from management especially for a loyal customer for several years, tipping very well and spending over a hundred pounds each time dining in. It wasn’t too busy and we just ordered sushi and tempura (no other hot plates). Looking to expand your search outside of Tokyo?
The manager said to go to deliver to get your refund we cant , help you ! I had made a reservation by calling the restaurant several days earlier which was confirmed for a window table at 7pm. ITABASHI Japanese Izakaya. He didn't not care. And previous Dinning in and take away Deliveries we been Delighted with, how the management and staff treat us with warm hospitality and appreciate our generous patron towards their establishment. Lack of Professional Service From Management - 2nd Takeaway Delivery, the 8th of August 2020 our takeaway 45.00 (Stirling ) food arrived missing Ponzo soy sauce for Hamachi Usuzukuri and in addition, the sushi fish arrived curled and warm. Thank you for your review and we are deeply apologies for unpleasant experience caused by us while we experiencing high number of booking on these days by ongoing government eat out scheme and unusual heat wave covered the UK that we are...More, We are regular patrons of Itabashi and very selective where we chose to dine. I brought to his attention that I ordered two weeks ago the exact order and there was no issue with missing items, Chicken Katsu came with some side sauce and salad was NOT wilted or warm. price for the standered of food that's delivered. Lesson learned : Zoom in to see updated info. We have suggestions.
This is the version of our website addressed to speakers of English in Canada. Food good but on expensive side. Does this restaurant offer table service? We will definitely be coming again. Replace the restaurant manager and or go on a Training course to learn manners and being customer-focused. We were a bit disappointed but decided to go back home for a drink and come back for 8pm. “Incredibly popular place, hard to get in...”, “first dinner in Tokyo after a 14 hour...”, Tokyo Station / Ginza / Nihonbashi Hotels, Akasaka / Roppongi / Azabu / Nagatacho Hotels, Hotels near Shinjuku Gyoen National Garden, Hotels near Tokyo Metropolitan Government Building Observation Decks, European Restaurants in Akabane / Itabashi, Seafood Restaurants in Akabane / Itabashi, Asian Restaurants for Large Groups in Akabane / Itabashi, Japanese Restaurants for Families in Akabane / Itabashi, Asian Restaurants for Lunch in Akabane / Itabashi, Best Udon & Soba (Wheat & Buckwheat Noodle) in Tokyo, Child-friendly Restaurants in Akabane / Itabashi, Breakfast Restaurants in Akabane / Itabashi, Ochanomizu / Akihabara / Kanda Restaurants, Odaiba / Shiodome / Shinbashi Restaurants, Restaurants near Hotel Ryumeikan Ochanomizu Honten, Restaurants near MIMARU TOKYO UENO INARICHO, Restaurants near Tokyo MK Taxi & Limousine, Restaurants near Shinjuku Gyoen National Garden, Restaurants near H.I.S. This ofcourse also impacted negatively on the dining experience as we got hot food mixed with cold sushi.
I feel absolutely disappointed because normally they serve the best fish, Japanese cuisine around Sennariya, Itabashi: See unbiased reviews of Sennariya, rated 3 of 5 on Tripadvisor and ranked #992 of 2,788 restaurants in Itabashi.
Lesson learned :
Long may it remain!More, Enjoyed a nice evening. We were quite surprised how quickly the food arrived - in one sense it was great not having...to wait, but in another it meant we were in and out within an hour. Some dishes never arrived but were added to the bill. Continue your visit to www.tripadvisor.com.au, “Not understanding the excitement shown by...”, “... to be exact but its fun with the menu and food arriving by the, “Tiny stand up sushi bar with delicious...”, “Recommended Sushi place from Japanese...”, “More than sufficient to satisfy any sushi...”, “The standard of Sushizanmai is always...”. She held me on the phone whilst speaking to the Manager. Thank you for making it a memorable experience, This is the version of our website addressed to speakers of English in Canada. before arriving at the restaurant, I receive a phone call saying that they did not have our table until 8pm. Map updates are paused. I do like the delicate sushi preparation and some of the dishes are outstanding, such as the aubergine, spinach, sushi and tempura. Get quick answers from Itabashi Japanese Izakaya staff and past visitors. Some staff wore masks but not all. We will not be going back and instead find a replacement Japanese restaurant. I feel absolutely disappointed because normally they serve the best fish, Japanese cuisine around The food was also not up to the usual high quality standard. At the end we were hugely disappointed to have had what should have been a celebratory evening completely ruined.
I strongly recommend their lunchtime hot pot rice or ramen for such a reasonable...price for the standered of food that's delivered. 10/10 one of my favourites. unfortunately, the manager cut me off not once, not twice but several times whilst I was speaking. Best Itabashi, Tokyo Sushi: Find Tripadvisor traveler reviews of Itabashi Sushi restaurants and search by cuisine, price, location, and more. We were a bit disappointed but decided to go back home for a drink and come back for 8pm. Best wishes. Left hungry. He didn't not care. to wait, but in another it meant we were in and out within an hour. We would have preferred for our sushi dishes to be staggered to make it more of an evening out - and it would have been better for the restaurant too as we’d have ordered more drinks. Some staff wore masks but not all. Tourist Information Center Harajuku, Delivery Restaurants in Akabane / Itabashi. The issue here is the service - very slow and wrong orders came several times. Note: your question will be posted publicly on the Questions & Answers page.
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