Very goood customer service, very helpful staff. Now trying to get confirmation of cancellation for the rest of the items but being lead a merry dance about it. We’re in this together! Word Latte Mug, Assorted, Spot, Round, at Amazon.com. I ordered a water pick and never received it! DO NOTTTTTTT BUY FROM HOME ESEENTIALS!!! Go Back Visit Shopper Approved. This is not a company. It is all lies! I put two pictures so you can see that it literally is just being put up and this isn’t a review by someone who’s owned it for years let alone even used it! Please DO NOT open a account or purchase any items of furniture they do not sell this, go to Littlewoods or buy direct from the manufacture, this is a cowboy company and I have reported them with evidence of calls and messages on Facebook where for 3 days the company still have no idea of a delivery date! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! We're sorry we were unable to cancel your orders in time, Rebecca. Pro tip: Anyone saying they've been waiting too long for things, try cancelling and they'll dispatch same day. Never could get an answer from support, nor responses to my numerous emails. See BBB rating, reviews, complaints, & more. A scam scam. Would love Darryl or Bens thoughts on their customer service. Go Back Visit Shopper Approved. BUT YOUR CARD WILL BE CHARGED. They don’t respond to any type of communication. Learn how to stay safe during COVID-19 in our new guide: Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I ordered a water pick and never received it! The chat agent was incredibly rude and impatient aswell , she gave me 20 seconds to find my account number before saying its been a while since she heard from me, do i still need assistance...and then also told me that the delivery prices are clerly stated on the site , so i can go and check AVOID THIS JOKE OF A COMPANY....update: after speaking on the phone with generel enquiries, the man confirmed that as these items come direct from a supplier , they could not possibly come the next day , which would be fine, but the vacuum cleaner does not say its from the supplier , and home essentials allow you to use next day delivery and pay extra , knowing full well its not available, once the order is placed , then you have no option but to wait the full week for delivery or refuse deliver to cancel, so either way your out of that credit for well over a week . Guess I'd better say goodbye to that money now as they are not answering the phone or my email. Ordered from their web site, got one email reply the day they charged my credit card. NEW YORK TABLETOP SHOW Mar 31 - Apr 3. Very bad business. They will take your money and run. I will now tell anyone NEVER to fall for this. Very bad business. Tried to call the company, it’s a google subscriber internet phone. You will be asked to download an app on your phone to track your order that will never be delivered. I ordered something back in MAY!! Quality product, really surprised by the negative reviews. But I did receive a confirmation order email because THEY STEAL YOUR MONEY! They also said that I could not got a refund since it's been after 30 days and that I would be offered a discount. A scam scam. 100% will recommend them to my family and friends. Emailed at least 9 times no response. Real reviews from real people. On the final call I lost my temper and then told me the items had been returned to them and I will get getting a refund. my story echoes all of the other ones here: ordered something online from home essentials; the $ came out of my credit card the next day, but no delivery, no contact, no response to my many emails. We actively collect reviews from actual verified customers, which helps more accurately reflect customer's overall satisfaction with companies who use our service. If I could give them zero stars I would. My delivery date has changed over 10 times staff can’t be bothered worst company ever!! Do not order from them. January 6 - 12 ATLANTA GIFT & HOME FURNISHINGS MARKET. © 2020 Trustpilot A/S. SCAM SCAM SCAM. Since calling and sending numerous emails I receive two. They stole my money, I can't get a hold of them either by phone or email. Same experience as most, ordered but never received product. My fault for believing the company was morally honest. SOMEONE NEEDS TO TAKE THIS SCAM COMPANY DOWN! I really do not want to get them a star. I ordered a walking cane w/LED light for my 90 year old Grandmother on August 20, 2020. My 3 boys and I are more than disappointed.
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