Tired of speaking to automated machines?Our knowledgeable advisers are just a call away to help with your electricity service query. If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through AEPNationalAccounts.com. Appalachian Power serves customers in West Virginia, Virginia, and Tennessee. Customer service is provided through AEP's regional utilities. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency. For additional in person assistance in creating an account (if available), visit the location nearest you: About AEP Texas North or a service call fee, Service Reconnection after Disconnection for Non-payment of Bill. Flurry’s privacy policy governs the use of this information. about this privacy policy, please contact us. AEP Texas takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. TX If you do not have Texas marketplace. Other functions in the Customer Service. To activate an account with AEP Texas Central when you are moving to Laredo, simply call customer service at 877-373-4858. Contact us today at (346)293-7657 Residing in a deregulated zone, all homeowners and renters across the board (just moved-in and lifelong) can actually choose a preferred Retail Energy Provider (REP)! American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. Subscribing to I&M alerts gives you instant notification for: Start, Stop, Reconnect & Transfer Service, Fees such as those charged for a broken meter seal, denial of access to the meter Public Service Company of Oklahoma (PSO) serves customers in Oklahoma. However, for the majority of residents, the section below lays out the next steps in setting up electricity for deregulated zones. This page details all the information needed to reach AEP Texas, whether you have questions regarding your bills and payments, emergency needs, or more. AEP Ohio For customers in Ohio and the northern panhandle of West Virginia; AEP Texas For customers in South and West Texas… Deciding which can seem like a daunting task but we are here to help. and East Texas. 29636 Farm to Market 1847, 78566 Los Fresnos, Your exact address (including your street address, unit number, city/town, and zip code), Your full name and contact information (phone number, email, a temporary address if applicable), The date you require service (in other words, the date you move in). AEP Texas Central customer service. 500,000 switches worldwide, We use cookies on this site to ensure an optimal user experience. Kentucky Power serves customers in eastern Kentucky. | Terms of Use competitive electric marketplace in Texas such as billing and payments are handled Laredo, Texas By browsing this site you are consenting to their usage. to deliver electricity as well as maintain and repair the electric system, just (1-866-797-4839). And no matter whom you choose as your REP, we’ll continue This policy was last revised on December 13, 2017. Customers can pay their bill, report an outage, and manage their account through the operating company websites. Learn more, https://www.aeptexas.com/contact/#EmailForm, Mon - Fri 8:00 AM - 8:00 PM, Sat, 8:00 AM - 6:00 PM. 500,000 switches worldwide, We use cookies on this site to ensure an optimal user experience. large area in south and west Texas In addition, we may use elements of this information in the following situations: AEP Texas uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. to report a power outage, electricity-related emergency, or you witness a dangerous situation involving power lines (a tree branch too close to a electric line). | Twitter Concho Valley Electric Coop, Inc., L: Tony Barley Customer Services Acct. After finding which utility´s service area covers your location, have the following information handy (depending on construction status and/or if the area is regulated) to activate service: Regulated or Deregulated? The following services and information are available through our Customer Service AEP Texas North remains ready to assist with any questions related to setting up a new-construction electricity service and questions about base fees or electricity rates. For regulated zones, all residents setting up electricity will work exclusively with the Utility Company in the area. If distribution lines are not available, ask to have a service technician meet with you on site. above. For a list of all the Texas REPs, please go to our Texas suppliers pages. This Privacy Policy applies only to When you have chosen the provider that best suits your needs and interests, opening an account is pretty straightforward. a REP and need to initiate service, you can select one on the Internet at Flurry’s privacy policy governs the use of this information. For homeowners setting up electricity to a newly constructed home in a deregulated zone, the utility service legwork is just the first half of the task (above). This Privacy Policy does not apply to those resources and sites. For other customer service, please call our Customer Operations Center: as we have done for more than 80 years. In particular, e-mail sent to or from AEP Texas may not be secure. 877-373-4858, Concho Valley Electric Coop, Inc.'s customer service: web site: Please contact our AEP Texas Customer Operations Center if you have a question or Customer Service Sites. Contact your Retail Electric Provider (REP) for the following services: The phone number of your REP is located on your electric bill. For safety hazards and outages, call: East TX, LA, AR: 1-888-218-3919. Call the AEP Texas Toll-Free Number (1-877-373-4858) for the service issues shown above. changes, the revised policy will be posted to this site. North TX - Panhandle: 1-866-223-8508. Also, don't forget to mention Hubbiz to Aep Texas. For additional one-on-one assistance in creating an account (if available), visit the location nearest you: Please note: Your provider´s customer service (not the utility company) is the "go-to" for all other concerns including questions about billing, payment, or contract details. For regulated zones, all residents setting up electricity will work exclusively with the Utility Company in the area. Would you like to know more about AEP Texas Central? Additionally, you can call AEP Texas Central at 866-223-8508 in the event of a blackout or similar electric problems or dangerous situation involving power lines (a tree branch too close to a electric line). Southwestern Electric Power Company (SWEPCO) serves customers in Louisiana, Arkansas, Contact them during office hours at 325-655-6957, Let's walk through it together Rep. 1700 Avenue G NW Childress, Texas 79201 806.204.0300 Email: tlbarley@aep.com. Marfa, Please note: Your provider´s customer service (not the utility company) is the go-to for all other concerns including questions about contract info, starting/stopping service, or billed charges. Start by calling www.powertochoose.org, or through the Yellow Pages in the phone directory. AEP Texas uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Business Customers: 1-888-776-1368 Contact AEP Texas Get answers, give feedback or report a problem. There are multiple Transmission & Distribution Utility companies in this area, so the first step in setting up electricity service for your brand new home (and to see if your location is regulated or not) is to find out which utility company serves the exact area. Throughout the site or app, we may provide links to resources and sites that are not part of AEPTexas.com or the AEP Texas customer mobile app. Customer service is provided through AEP's regional utilities. Please enter your ZIP code to go to the correct web site. If you would like to update your personally identifiable information or if you have questions If they don't, try the next listed company until you find the one that services your home location.
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