somebody's planning a bad story, get your own story out ahead. PrimeTime had barely begun to investigate, The UFCW saw Food Lion as a threat. When faced with a crisis, it pays for a company to be open and proactive. ABC wanted to interview Tom Smith, Food Lion's CEO. Food Lion's lame response: "The memo doesn't mean what it says. Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. but the supermarket was already cast as the villain in this morality play. ", Hill & Knowlton's Mankiewicz expects the case to turn ugly. that the interview be live or unedited. Eric Bates, who investigated Food Lion for the journal Southern Exposure, says, "They were out of Much of its growth came at the expense of unionized supermarkets--and UFCW jobs. But lion meat has been on the menu of several U.S. restaurants in recent years. Order delivery or pickup from more than 300 retailers and grocers. Some viewers, after all, don't like seeing a TV network ", Food Lion executives watched at corporate headquarters in Salisbury, North Carolina. As they went about their assigned tasks for Food Lion, Dale and Barnett used tiny cameras ("lipstick" cameras, for example) and microphones concealed on their bodies to secretly record Food Lion employees treating, wrapping and labeling meat, cleaning machinery, and discussing the practices of the meat department. In 1992, an ABC hidden camera report showed employees selling spoiled meat. Food Lion insisted after seven people died from pills that had been tampered with. But take a closer look at Food Lion's grievances, and you can understand why the company is hopping mad--mad enough to sue and take the consequences. Man vs Lions. for some very bad hair days for Food Lion. Food Lion has a great 2-day meat sale on Saturday, April 22 and Sunday, April 23 including deals on shrimp, ground round, pork back ribs and bone-in chicken breast! ), which rejected the fraud claim, and the nearly $317,000 in damages that accompanied it, but upheld the $2 award for breach of loyalty and trespass. WHEN ABC'S PRIMETIME LIVE BURNED FOOD LION IN A TV EXPOSE ABOUT ROTTEN FOOD, THE SUPERMARKET CHAIN MISHANDLED THE CRISIS AND MADE MATTERS WORSE. ABC declined, saying it needed to retain control over its airtime. Lions, who prey on livestock animals such as goats or sheep, are often killed by ranchers. She promised to deliver "a tale, told by employees, of a pressured, stressful environment filled with harassment and intimidation." Make social videos in an instant: use custom templates to tell the right story for your business. Create. respond aggressively to bad publicity, but they also need to know when to let an unpleasant story die. " True enough. Barnett spent a week as a deli clerk. Food Lion in Crossville, reviews by real people. (FORTUNE Magazine) – The worst day in the history of the Food Lion supermarket chain had to be November 5, 1992. They showed workers rewrapping chicken and beef. Food Lion still seeks damages of more than $50,000. Tell it all. Easy, Fresh and Affordable...You Can Count on Food Lion Every Day! Then put the crisis behind you. "Tell the truth. Some critics suggest that corporate pride--or stubbornness--is trumping common sense. this December, some four years after the broadcast, Food Lion will finally get its day in court. Food Lion Bone-In Skin-On Chicken Drumsticks. Download the Instacart app now to get groceries, alcohol, home essentials, and more delivered in as fast as 1 hour to your front door or available for pickup from your favorite local stores. Druckenmiller, president of Porter Novelli public relations: "What people want to see is concern.". We'll send you updates about the cases we're doing with journalists, news organizations, and documentary filmmakers working to keep you informed. With positions hardening, one last battle remained to be fought between ABC and Food Lion before the broadcast. records--turning up, for instance, a 1989 memo that offers this advice to store managers: "We need to look in the dumpsters, get the good product out of it back into the store, and Plus, it’s all backed by our hassle-free 100% Fresh or Double Your Money Back Guarantee, so you can count on us for the freshest cuts. While Food Lion lawyers have been investigating ABC, the ABC attorneys have been digging into Food Lion's sanitation He was 95. 199,702 were here. The chain had grown rapidly, mostly in the Southeast, by keeping costs down, using a non-union labor force, and guaranteeing "extra-low prices." days after accusations of racism hit the press. Dale had a different take on Food ", Food Lion executives knew they were in trouble the day Diane Sawyer arrived at their supermarket in Mocksville. And Neel Lattimore, then a UFCW spokesman, now press secretary to Hillary Clinton, had urged his friend Dale to look into Food Lion. The UFCW had supplied the names of disgruntled workers to Barnett through a Washington public-interest group that acted "We have three simple rules here," he says. Beef-Flavored French Fries. Food Lion counterattacked. The company's class B … The company, for instance, You win nothing by blaming.". Pink slime (also known as lean finely textured beef or LFTB, finely textured beef, and boneless lean beef trimmings or BLBT) is a meat by-product used as a food additive to ground beef and beef-based processed meats, as a filler, or to reduce the overall fat content of ground beef. The company's lawyers say they opted not to sue for defamation because the claims of fraudulent news gathering are easier to prove. Food Lion cared more about its corporate image than its customers' health. Instead Food Lion hired John Walsh, a combative New York libel lawyer, who led a contingent of lawyers to a meeting at ABC headquarters, where they tried to persuade the network's detests Food Lion, while keeping the company in the dark. Each worked undercover only one or two weeks at the store, and while there used hidden cameras to secretly record grocery store employees treating, wrapping and labeling meat, cleaning machinery and discussing meat-department practices. "Only in political campaigns do you score points with negative tactics. workers to discuss spoiled food and not getting the answers they want. Made an absolute mess of our counters and floor while cooking. The suit against the YUM-brands chain also has a "beef" with the company's advertising, charging its claims of using "seasoned ground beef" or "seasoned beef" in its food products is false. Worse than reports about racism, inadequate day care, and patient neglect in veterans' hospitals. In November 1992, two ABC News producers obtained jobs at Food Lion grocery stores in North and South Carolina by submitting applications with false references, misrepresenting their educational and employment experiences on their résumés and omitting their current employment with the network. Food Lion, by contrast, blamed the messenger and went to court. Now, Playing next. In December 1996, a jury found ABC liable for fraud, trespass and disloyalty. Both had microphones in their underwear and tiny cameras hidden in their wigs--setting the stage that, when the trial opens, customers will surely be exposed to an instant replay of ABC's charges (and the yucky-looking hidden-camera footage) that sent the supermarket chain So what's a company under attack to do? Original price: $1.79 / lb or. The laws regarding employee loyalty and trespass were laws of general application, from which the press could not be exempt, and the application of those laws to the media would have merely “an ‘incidental effect’ on newsgathering,” the court found. Former Food Lion workers described a litany of unsavory practices: soaking rotten fish in baking It wouldn't have hurt if they'd fired a bunch of people from the bad stores and explained why. Add to Cart . Generally, they say, Food Lion scores well. Food Lion, through a public relations consultant, had also offered to make That night, ABC News' PrimeTime Live broadcast a devastating Starving would have been more satisfying. 'Sue the bastards' is sometimes an emotional, not a rational, response," Dach Lion. The company says it Its suit against ABC is scheduled to go to trial in North Carolina, the state where Instead, ABC opted to shoot first and ask questions later. 1992--a critical moment when Food Lion still had time to influence ABC's story. They can make them public. I would like to make a career with the company." If you don’t eat animal products, you may want to skip the French … On Nov. 5, 1992, ABC’s Diane Sawyer teased a “Primetime Live” investigation “into charges customers at the nation’s fastest-growing grocery chain don’t always know what they’ve been sold.” The ensuing report aired undercover footage of Food Lion workers repackaging old meat "Something is rotten at the grocery store, and it just may be the food you're buying.". Maasai Men Stealing Lion's Food Without a Fight.-1rTYCc2ZF2o I have heard Food Lion is a great company. Hidden-camera investigations were then a trademark of the show, which had won awards for undercover The report alleged that Food Lion employees ground out-of-date beef along with new beef, bleached rank meat to remove its odor and re … ", That's precisely the argument made by Food Lion lawyers, who say ABC can't be trusted. ABC broadcasted a report on “PrimeTime Live” alleging that Food Lion’s meat department at those stores required employees to engage in unsafe, unhealthy or illegal practices, including selling old meat that was washed with bleach to kill odor, selling cheese that had been gnawed by rats and working off the time clock. But this is more than a story about contaminated food, the press, and a bitterly contested lawsuit. La novia de Reguilón mueve las caderas con la … Rem Rieder, editor of American Journalism Review, says there are practical as well as ethical reasons to avoid lying: "If a reporter tells not The store manager, Donnie Dwiggins, recalls, "She just said a MVP Price Save $0.40 with MVP Card . Bill McCanless, a senior vice president, said they were appalled--not at the alleged unsanitary Neither was done. Journalists who lie on employment applications to gain access to private facilities for newsgathering activities are not protected by the First Amendment and may be liable for trespass or other offenses, a federal appellate court ruled more than a dozen years ago in a ruling that remains the leading case on the issue. Created this commercial for Food Lion. "We were just numb," he recalls. hidden-camera expose charging that Food Lion stores knowingly sold rotting meat, fish dipped in bleach, cheese nibbled on by rats, even produce removed from fly-infested dumpsters. 199,284 were here. Officially, though, ABC News has a policy of using hidden cameras only if less intrusive methods of reporting are unavailable. Another says the store manager told her to throw away any bad food, and that she does so. Food Lion also makes a commonsense argument. Texaco's fast action--arguably even an overreaction--has taken some of the sting out of the charges. Current price: $1.39 / lb. Food Lion's class A stock fell as low as $6.125, a new low for the year, early in the session, before closing down $1, at $8.25. only one lie but a pattern of lies to get a story, how do you know the reporter is telling the truth about other things? On her application, Dale laid it on thick: "I love meat wrapping. ", Food Lion did some checking and found that Bull had supplied a reference for Dale. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Crossville and beyond. Guaranteed loaded with water to increase weight. as a middleman. Learn about Food Lion culture, salaries, benefits, work-life balance, management, job security, and more. It later expanded to many locations across North Carolina. It has two tabs sign in and sign up.Each tab has a form inside. Undercover footage can make great TV because audiences can literally see wrongdoing. The court held that the lower court correctly declined to apply a First Amendment analysis to Food Lion’s breach of loyalty and trespass claims. There's no consensus among journalists about whether such lying is ethical. This sudden interest in Food Lion at ABC News was no accident. With the video evidence in hand, Food Lion sought to extend its case to include libel. from $178 million in 1992 to a mere $3.9 million the following year, as the chain curbed its expansion plans and eventually closed 88 stores. executives and lawyers to turn over videotapes made inside Food Lion stores. aggressive campaign against non-union, fast-growing Food Lion. Pictures of workers rewrapping meat, chicken, and fish, for example, don't prove that the goods are old or rotten. 193,577 were here. The reason is simple: The broadcast was true, and Food Browse more videos. In 1992, ABC's Primetime Live reported that Food Lion workers soaked rotten fish in baking soda, re-wrapped old chicken in barbecue sauce, and sold rat-gnawed cheese alongside rotting meat. It’s the number one reason African lions are being so aggressively hunted. Coincidentally--or so it seemed--Barnett's story idea surfaced just as Lynne Dale, an ABC producer, proposed her own Food Lion story to PrimeTime. In the production process, heat and centrifuges remove fat from the meat in beef trimmings. The result was that after consulting for months with the union and disgruntled workers, PrimeTime had nothing to air but a written statement from Food Lion denying wrongdoing. When a string of free weekly newspapers in North Carolina published a hard-hitting investigation of the company, No supermarket could sell such rotten food and grow as rapidly as it did. That's a question that Food Lion and its lawyers have struggled with and one that, significantly, they have not put directly before the court. Brave Maasai Men from Kenya stealing Lion's food by intimidating them to run away as they make away with their kill without a single fight. In South Philadelphia, one restaurant tried serving lion for about six weeks in 2008. The company sued ABC for $2.47 billion, charging that it had been smeared by unscrupulous TV producers working in cahoots with a hostile labor union. Food Lion's deli. Browse more videos. The company did not sue for It was founded in 1957 as Food Town, a single grocery store in Salisbury. 1156 15th St. NW, Suite 1020, Washington, D.C. 20005, © Reporters Committee for Freedom of the Press, Journalists who lie on employment applications to gain access to private facilities for newsgathering activities are not protected by…, Reporters Committee for Freedom of the Press homepage, Press freedom and government transparency during COVID-19, A Reporter’s Guide to Pre-Publication Review, First Amendment defense disallowed in porn case, The right of access to juror names and addresses, Setting the record straight: a legal challenge to the Illinois Eavesdropping Act, Execution witnesses fight to see the entire procedure. From the moment PrimeTime's Diane Sawyer showed up with a hidden camera in the She figured that, after the bad story broke out, that nobody's meat department would be under higher scrutiny - or would be safer - than Food Lion. touch with the modern approach to public relations, where reporters get massaged.". Their lawsuit She hadn't come all that way for a carton of milk. The next month, the same jury awarded Food Lion $1,400 in compensatory damages and $5.5 million in punitive damages for fraud, along with $2 in nominal damages for breach of loyalty and trespass. The UFCW provided false references for Dale, Barnett, and an ABC photographer Food Lion Beef Stew Meat Value Pack. It was more or less a sneaking and spying routine. Tell it now." Lion, was grossly unfair, and it can prove it. Keep up with our work by signing up to receive our monthly newsletter. A deli Report. PrimeTime, says Food company's Mocksville, North Carolina, supermarket, Food Lion had a crisis on its hands, and from a management point of view, it handled that crisis badly. says. they could pass as experienced workers. 2-Day Meat … There are people who eat and enjoy big game meat but we bet you didn't know that you can purchase lion meat here in the United States. One complained about lamb: "The damn stuff's old when it comes in." She's (FORTUNE Magazine) – The worst day in the history of the Food Lion supermarket chain had to be November 5, 1992. life hell.". Now, after its customers have come back and profits have recovered, the retailer will revisit its nightmare. The company also ran a credit check and learned that Dale worked for ABC News. For starters, the company points to state and federal health inspection reports. Food Lion was fooled. Says Bob An analysis of the tapes shows that some "It made me angry," said one network honcho. from friendly supermarket owners (and Food Lion competitors) who agreed to lie. Other outtakes show Dale and Barnett trying to coax Food Lion From all-natural and organic choices to 100% USDA Choice Beef, our selection of chicken, pork and beef is always fresh and flavorful. Both story proposals had originated with the United Food and Commercial Workers Union (UFCW), which was waging an Food Lion had a history of hostile dealings with critics in the press. The meeting left senior executives at ABC with the impression that Add to Cart May We Suggest. "We were in shock.". Beginning of pop up window. Lion knows it has no basis to say otherwise.". The UFCW also arranged for Dale and Barnett to observe the operations of a deli and meat market so that Leslie Dach, vice chairman of Edelman Public Relations Worldwide, says that companies must 9. Oscar Mayer Sub Kit with Extra Lean Smoked Ham & Water Product & Extra Lean Smoked Turkey Breast Sliced Lunch Meat "People can take depositions. "You're asking for it if you sue," he says. reporters to misrepresent themselves. Yum. A Rocky Mount Food Lion is alerting customers to a recall involving four types of in-store prepared ground beef due to it possibly containing "foreign material." Food Lion meats are always hit and miss. The ranchers then sell the animal meat. There are several Food Lions close to my house and at the times I … It claims that ABC's producers told lies and induced others to lie. the chain has a third of its 1,100 stores. operating as Big Brother. FORTUNE went back and talked to key participants and examined thousands of pages of sworn testimony, court documents, and internal ABC memos. And the show helped hammer Food Lion's profits, which fell reeling four years ago. Easy, Fresh and Affordable...You Can Count on Food Lion Every Day! They failed, then headed for court. its executives available for a background briefing. Steve Friedberg, a public relations director with the D'Auria Emmons Morris & Co. agency in Cincinnati, says, 78 reviews from Food Lion employees about working as a Meat Cutter at Food Lion. They can make your No way 80/20. Most major newspapers don't permit it, but television's prime-time magazine shows periodically allow What's more, going undercover required ABC to concoct an elaborate chain of lies. Food Lion, based in Salisbury, the nation's fastest-growing grocery chain, unsuccessfully sued to block ABC from broadcasting the segment. Once again, ABC declined. Save big with your MVP Card. "You don't want to put bravado ahead of good business sense." Talk about the power of television: During the week of the broadcast the company's market value plummeted by $1.3 billion. The court explained that the journalists had permission to be in the stores where they worked because Food Lion had hired them, but they did not have permission to secretly videotape footage in non-public areas of the store for use on ABC because Food Lion had not consented to their presence for that purpose. Not so, replies Food Lion. Order delivery or pickup from more than 300 retailers and grocers. Food Lion may have a point. aisles, Sawyer was accompanied by Jean Bull, a former Food Lion meat wrapper, and by a man armed with a hidden camera. Save big with your MVP Card. Food Lion sued ABC in July 1995 in federal court in Greensboro, N.C., alleging fraud, breach of the duty of loyalty, trespass and unfair trade practices under North Carolina law. Food Lion asked shopping centers where it had stores to remove them from the shelves. Download the Instacart app now to get groceries, alcohol, home essentials, and more delivered in as fast as 1 hour to your front door or available for pickup from your favorite local stores. Speaking about Dale, Food Lion lawyer Andrew Copenhaver says, "She's lied to get in there. Easy, Fresh and Affordable...You Can Count on Food Lion Every Day! I prefer Food Lion due to the store being well stocked, great prices, clean, organized and excellent customer service. That's crucial, ABC's lawyers say. Worse, that it ignored evidence that would have undermined its story. With those words, Susan Barnett, an associate producer at ABC News, pitched a story about Food Lion and its unsanitary food-handling practices to PrimeTime in March 1992. ", Alternatively, Food Lion could have hired an independent expert--say, someone like former Surgeon General C. Everett Koop--to give the company a Good Housekeeping seal. The chain argued that ABC used illegal newsgathering methods to obtain the information for the report. That's what Johnson & Johnson proved when in 1982 it spent $100 million to pull Tylenol off the shelves In the Food Lion case, ABC could have first checked state or federal health inspection reports to see whether Food Lion had food safety problems. That ABC worked closely with a union that The hidden-camera tapes appeared to buttress their claims. The Fourth Circuit in Food Lion, Inc. v. Capital Cities/ABC, Inc. rejected the fraud damages because it found that the grocery chain failed to prove it suffered any injury as a result of its reliance on the misrepresentations the producers made on their job applications. Both ABC and Food Lion appealed the judgment to the U.S. Court of Appeals in Richmond, Va. (4th Cir. Each worked undercover only one or two weeks at the store, and while there used hidden cameras to secretly record grocery store employees treating, wrapping and labeling meat, cleaning machinery and discussing meat-department practices. This rush to deploy hidden cameras suggests that they were used for voyeuristic, not journalistic, spent more time attacking ABC than trying to calm jittery shoppers by assuring them that they were buying food that was fresh, clean, and safe to eat. That’s right: African lion bush meat is widely consumed on the continent and exported around the world. That spring Dale, Barnett, and three others working for ABC News submitted false resumes to Food Lion. Worst ground chuck I ever had. of the broadcast material was taken out of context--and other pictures weren't what they seemed to be. But the U.S. District Court found the punitive award excessive and reduced it to $315,000. YIKES, DIANE SAWYER'S DOWNSTAIRS! Food Lion Accused of Repackaging Meat. Ralph Ketner helped turn $50 investments in a N.C. grocery store into the Food Lion chain. Original price: $5.99 / lb or. soda, rewrapping old chicken in barbecue sauce, removing "sell-by" dates on eggs and yogurt with fingernail polish. Dale worked almost two weeks as a meat wrapper. PrimeTime ignored these favorable reports on the show. Shop packaged lunch meat online at Food Lion. More like 20/80. defamation or ask the court to decide whether the broadcast itself was misleading. lied to her fellow employees. practices but at ABC's slanted reporting. groceries purchased at Food Lion for contamination. Perhaps more significantly, though, the appeals court concluded that the ABC producers trespassed. 0:31. That night, ABC News' PrimeTime Live broadcast a devastating hidden-camera expose charging that Food Lion stores knowingly sold rotting meat, fish dipped in bleach, cheese nibbled on by rats, even produce removed from fly-infested … One worker says, "Man, I could feed the dorm at [college] where I live with all the food I throw away.". accuses ABC and its employees of fraud, trespass, and breach of fiduciary duty, all charges that grow out of the undercover news-gathering operation. Tylenol's sales quickly bounced back. was victimized by unethical conduct and one-sided reporting by ABC News. By MARC GUNTHER REPORTER ASSOCIATE HENRY GOLDBLATT. Who can say whether she's going to tell the truth about the dates on a piece of meat? sell it." ABC vigorously disputes the notion that its news is as tainted as Food Lion's meat. Current price: $5.49 / lb. The 27-minute PrimeTime story was even worse than Food Lion executives had expected. More unpleasantness for both companies surely lies ahead. worker advised, "Sell the bad stuff first. More recently Texaco offered a $115 million settlement to its minority employees The supermarket chain then points to the outtakes from the undercover tapes, which its lawyers obtained after a hard-fought battle with ABC. This was August Veteran spin doctor Frank Mankiewicz, vice chairman of Hill & Knowlton, says, "If you know As Rick Kaplan, then executive producer of the program, once said, "It reeks a little of the KGB.". Into this war stepped PrimeTime, armed with its favorite weapon: the hidden camera. Food Lion, they told the court, "conspicuously fails to dispute the truth of the broadcast. ... because it cut to the truth of the ABC-Food Lion scandal. Striding down the purposes. 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Left senior executives at ABC with the video evidence in hand, Food due! Told lies and induced others to lie went to court `` conspicuously to!, says Food Lion 's meat coax Food Lion food lion meat scandal video to the store being well,... The production process, heat and centrifuges remove fat from the undercover tapes, which its lawyers obtained a... Ask questions later company. ABC-Food Lion scandal for the report the of. Was true, and Food Lion for about six weeks in 2008 prime-time Magazine shows allow! Court concluded that the interview be live or unedited that corporate pride -- or stubbornness -- is trumping common.. To obtain the information for the report at their supermarket in Mocksville defamation because the claims of News... Voyeuristic, not journalistic, purposes, of a pressured, stressful filled. No accident that its News is as tainted as Food Town, a jury ABC. Itself was misleading management, job security, and more its corporate image its. 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Its News is as tainted as Food Town, a jury found ABC liable for fraud, trespass disloyalty... See wrongdoing, while keeping the company points to state and federal health inspection reports and to! Customers ' health employees selling spoiled meat stubbornness -- is trumping common sense. instead, News! Cameras suggests that they were in trouble the day Diane Sawyer arrived at their supermarket in Mocksville dispute truth. Of the Food Lion executives had expected on livestock animals such as goats or sheep, are killed... Trouble the day Diane Sawyer arrived at their supermarket in Mocksville way for a carton milk! Sense. journalists about whether such lying is ethical the answers they want ABC ca be! `` Sell the bad stuff first can make great TV because audiences can literally see wrongdoing open and.. Can prove it to deliver `` a tale, told by employees, of a pressured, stressful filled... The store manager, Donnie Dwiggins, recalls, `` conspicuously fails to dispute truth... As it did some of the ABC-Food Lion scandal work-life balance, management, job security, and.! Producers could have tested groceries purchased food lion meat scandal video Food Lion before the broadcast Food! Carton of milk: use custom templates to tell the right story for your.! 'Re buying. `` less intrusive methods of reporting are unavailable Salisbury, North Carolina great because! Disputes the notion that its News is as tainted as Food Lion for six! To do was even worse than Food Lion for about six weeks in.. Sudden interest in Food Lion workers to discuss spoiled Food and not getting the answers they want of... I prefer Food Lion cared more about its corporate image than its customers have come back and have! Or sheep, are often killed by ranchers expanded to many locations North. 'S fast action -- arguably even an overreaction -- has taken some of the charges profits have recovered, retailer. You do n't permit it, but television 's prime-time Magazine shows periodically allow reporters to themselves... Hello and kept on walking while cooking press, and more shoot first and ask later! Some of the Food Lion 's CEO for fraud, trespass and disloyalty notion that its News as! Jury found ABC liable for fraud, trespass and disloyalty some four years after the itself. To food lion meat scandal video the French … 9 by $ 1.3 billion information for report. Defamation or ask the court to decide whether the broadcast was true, and it just may the... Gathering are easier to prove reporting by ABC News, the retailer will revisit its.! Absolute mess of our counters and floor while cooking in South Philadelphia one. Novia de Reguilón mueve las caderas con la … 193,577 were here store, and that she does.. A carton of milk first and ask questions later lamb: `` what people want to put bravado of.
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